Frequently Asked Question
Download Snapshots (IE, HIKVISION)
Last Updated 9 years ago
If you are using Windows 7/8, do the following to open the internet explorer.
Right Click on Internet Explorer Icon, Right Click on Internet Explorer, Select "Run as administrator"
Otherwise, the system might not let you save the snapshots from the Cameras.
Login to your system through internet explorer.
Click on Playback (1), and select Download Photos (2)
Select the Start Time (1), End Time (2), Click on Search (3).
The list of photos snapshots will be displayed.
To download all, click on select all (4) and click download (5).
To download specific snapshots, just select the one you want to download and click on download (5).
The files will be downloaded from the system to your computer.
The download files location can be found here.
You can change it as well.
If you don't find the downloaded file there, ensure that you have run Internet Explorer as an administrator in Windows 7 and 8.
Right Click on Internet Explorer Icon, Right Click on Internet Explorer, Select "Run as administrator"
Otherwise, the system might not let you save the snapshots from the Cameras.
Login to your system through internet explorer.
Click on Playback (1), and select Download Photos (2)
Select the Start Time (1), End Time (2), Click on Search (3).
The list of photos snapshots will be displayed.
To download all, click on select all (4) and click download (5).
To download specific snapshots, just select the one you want to download and click on download (5).
The files will be downloaded from the system to your computer.
The download files location can be found here.
You can change it as well.
If you don't find the downloaded file there, ensure that you have run Internet Explorer as an administrator in Windows 7 and 8.