Onsite Services to Replace and Configure DVR for Remote Monitoring

Onsite services to replace and configure DVR at customer location for remote monitoring over internet.

Services

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• Services Only. Equipment to be purchased separately.
  (You may wish to select IOC, ICS, ICW bundle for DVR packages  with installation/replacement)

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• Schedule min 3 Working Days in Advance

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• Office Hours Only

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• Replacement of 1 x Existing DVR to New DVR.
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  • Transfer of Existing Cameras Connection to New DVR

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  • Connection of DVR to existing Monitor (if any)

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  • Connection of DVR to existing Network Cable for internet viewing

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• One Time Configuration of CCTV System and Internet Router for remote viewing
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  • One Time Configuration of DVR for remote viewing

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  • One Time Configuration of Internet Router for remote viewing

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  • Customer to have Password to Internet Router/CCTV System on Hand.

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• Does not include any troubelshooting of existing Cameras/Cabling.
  (Technician Deployed onsite might not have necessary troubleshooting equipment. Please highlight beforehand if your cameras are not functioning properly with your existing DVR)

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• If services takes more than 1 hour due to no fault of Lakson, subsequent hour @ $100/hour.
  e.g. Stoppage of services requested by customer due to customers flow, locked room, no password to internet router/cctv system, customer requested for user training is not around, etc.

Support

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• FAQ/Knowledgebase Support

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• Online Ticketing/Return Phone Support after replacement
  (1 Month or period covered by your purchased equipment, whichever is longer)

More information on Equipment, Services, Support, Warranty