HiDDNS/Hikvision DDNS/www.hik-online.com Problem
Currently at 22 Feb 2017 3.20pm ,
The system is currently back online.
We’ll continue to monitor it.
Currently at 22 Feb 2017 3.20pm ,
Free DDNS Services provided by Hikvision is not working.
If you have problem connecting remotely to your CCTV system, here are some temporary workaround.
Use Direct IP Connection
Here’s how to do it on your mobile app (iVMS-4500)
The CCTV system is still working and recording.
For customers on Dynamic IP plan from your ISP (Starhub/Singnet/M1), you are using the HiDDNS from HIKVISION to keep track of your current ip address.
As the HiDDNS Server is not working, you are unable to connect to your current IP from internet and therefore cannot connect to your CCTV System.
If you would like to reduce reliance on free manufacturer’s DDNS, you can consider the following
Manufacturer had already been notified. We’ll keep you updated.