Services
- One Time Remote Configuration of CCTV System and Internet Router for remote viewing
- Vie Rust Remote Desktop (Download and Run RustDesk Remote Desktop from here https://www.lakson.com.sg/ticket/kb/faq.php?id=222)
(See here for the full process. User need to know how to start a Remote Desktop Session. Otherwise please select onsite services) - Offsite Remote Services. Does not include any onsite physical CCTV system troubleshooting
Customer to have Password to Internet Router/CCTV System on Hand. - Customer ensure that DVR/NVR is turned on and connected to the internet router vie Network Cable.
- Full Refund if Remote Configuration for Internet Viewing is not Successful.
Stoppage of services requested by customer due to customers flow, locked room, no password to internet router/cctv system, customer requested for user training is not around, etc, not included.
Support
- FAQ/Knowledgebase Support