Lakson Support Ticketing

Click on the category to browse FAQs.

4 Mobile Data FAQ (2)

4 Mobile Data FAQ

How much 4G data will be required ?

Signtel Prepaid Top Up Card
AVTECH System Guides (32)

Guides for AVTECH System

Add new user, change DVR network user password from Videoviewer Software

Add new user, change DVR network user password from Webbase Interface

Add or Edit Sites in IPhone Eagleeyes App

Add or Edit Sites in VideoViewer Software

AVTECH Backup Recording
Construction Mobile Camera System (11)

Construction Mobile Camera System

Adjusting the Camera Angle

Non Warranty Issues/Problems/Mistakes to look out for

Photos for Remote Visual Checks

Quick Basic Check

Relocation of Camera System
Dahua System Guide (4)

Dahua System Guide

Dahua App (gDMSS/iDMSS Lite) - Scan QR Code to Add Device

Dahua App (gDMSS/iDMSS Plus) - Scan QR Code to Add Device

Dahua Apps QR Code

Dahua Software Installation Links
General Knowledge (23)

General Questions that apply across different systems.

Business Internet Susbcription

Camera Angle Comparision (Wide Angle/Panoramic/Fish Eyes)

Dismantling of and relocation of CCTV Equipment

Do I need a permit to install CCTV Camera outside my HDB Flat ?

DVR vs NVR
HIKVISION System Guide (68)

HIKVISION System Guide

Activation of HIKVISION Devices

Add EZVIZ to iVMS-4500 (HIKVISION Mobile Apps)

Add new site to IVMS-4200 (HIKVISION)

Add new site to IVMS-4500 (HIKVISION Mobile Apps)

Adding EZVIZ to IVMS-4200 (HIKVISION)
HIKVISION Video Guide (2)

HIKVISION Video Guide

HIKVISION Network Slow Blinking Light

HIKVISION Power Indication Light
Network Setup (14)

Network Setup/Know how

Asus Router Port Forwarding Configuration

Cisco Linksys Router - E1200 Port Forwarding Configuration Guide (Some users use this with Starhub Cable Modem)

Cisco Router - WRV210 Port Forwarding Configuration Guide

Configure Port Forwarding Setting for Singnet Router and HIKVISION DVR

Guest/Staff Wifi Access for Singnet Router
Old System (Discontinued System) (1)

Old System (Discontinued System)

Status Lights on iPRODVS
Others (4)

Other FAQ

Can PIC be claimed for CCTV Installation

Change of Ownership

Why is there a shipping/delivery charges ?

Why uses Support Ticketing
Remote Desktop Guide/Setup (7)

Remote Desktop Guide/Setup

Chrome Remote Desktop Support

How to Run Teamviewer for Remote Assistance

Teamviewer Compatible Version

Teamviewer does not display password

Teamviewer Remove Black/White List and Use Password
Software Guides (4)

Download links, Software guides, manual

Cannot add more than 4 system to Eagleeyes mobile apps

Google Chrome / Microsoft Edge Compatibility

IVMS-4200 Import(Export) New System to Group

Setup DVR in IVMS-4200 Software
Solar CCTV System (Customised) (1)

Solar CCTV System (Customised)

LAN to 4G Router Wired Connection
Troubleshooting (Hardware) (8)

Self Checking of Hardware issues

Basic Steps to Troubleshooting Hardware

Faulty Harddisk Warranty

Identifying Cameras Problems

No Images on the TV Monitor connected to the DVR

No Lights on DVR

Please Wait!