Frequently Asked Question

This Guide is for Singtel Mesh Router.

Note that it's a guide. Do adapt the specifics settings to your own individual settings if required.

1. Connect to your router's wifi.

2. Got to http://192.168.1.254 and key in the Router's Password that can be found on the back of the router.

3. Go to Advance->WAN->Port Forwarding.

Configure the ports used by the CCTV System for port forwarding, and click Apply.

4. Once the port forwarding is done, you should be able to see the system from the internet.

DHCP Reservation

It's recommended to use DHCP reservation instead of fixing a static IP for the CCTV System. This is so that in the even the router is replaced with another brand/model that uses a different subnet, the CCTV System will still get a valid IP from the new router.

Here's how to do it

1. Go to Advance Settings->LAN->DHCP Reservation

2. Select the MAC Address of your CCTV System from the list and copy it and key in the IP you would like to fix it to, e.g. 192.168.1.64

3. You can also manually key in the MAC Address if you cannot find your mac address on the list.

4. Click on Apply to apply the settings. Power off and on the CCTV System and it should be assigned this new IP address. Use this IP address in your port forwarding settings.

5. Your CCTV Network Setting must be set to DHCP.

6.  You can also locate your MAC Address here. Alternatively, you can also use the Manufacturer's Discovery Tool (SADP Tool).
SADP
Search Active Devices Protocol software is user-friendly and installation-free online
device search tool. It searches the active online devices within your subnet and
displays the information of the devices. You can also modify the basic network
information of the devices using this software.
https://www.lakson.com.sg/dl/softwares/hikvision/SADPTool_V3.0.0.16.zip