Frequently Asked Question

Non Warranty Issues/Problems/Mistakes to look out for
Last Updated about a month ago

Here are some of the issues/problems/mistakes that we had encountered before that are not covered under warranty.


Solar Panel not in/facing the sun after relocation.
Issues
The solar panel required sunlight to operate. Putting it in the shade (under trees/bridge/building shadows) doesn't allow sunlight to reach it in order to charge the battery.
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Solution
Shift it out of the shade and into the sunlight. You can also try tilting it towards the sunlight away from the shade as well.
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Cable accidentally unplugged
Issues
Power/Signal cable is accidentally unplugged.
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Solution
Reconnect the cable back to ensure power/signal is restore to the equipment
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