Frequently Asked Question

Playback/Download from Web Browser (Internet Explorer)
Last Updated 3 years ago

1. Open Internet Explorer and go to the URL for your CCTV System.
2. Login using your UserID and Password.
3. Click on Playback
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4. Select The Camera you want to view, and click on the date. All dates with recording will have a marking on it. Click on Play to playback the recording.
To playback multiple cameras.
1. Click on the Multiple Camera view and select the cameras you want to view at the same time.
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2. Click on date/play to playback the same timing from multiple cameras.
Note: For certain H.264+/H.265/H.265+ codec, multiple cameras view/fastforward/rewind functions might not be available.

To Download Files
1. You'll need to run Internet Explorer in Administrator Mode. Otherwise Internet Explorer will prevent you from using the plugin to download the files. Right click on the Internet Explorer Icon and select "Run as Administrator"
2. Select the camera you want to download and select the download icon.
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3. Select the files with the Start/End time you want and click on Download
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4. You can also download a specific date/time using the "Download by Date" option. This option might not be available in older firmware/models.
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5. The files will be downloaded to the folder configured in the "Configuration->Local" settings.
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