Frequently Asked Question

Using the Manufacturer's Cloud services to view can eliminate the need to do configuration on the router.

However, they do come with limit for remote live viewing.
Most cloud services, including HIKVISION's HIK-CONNECT, DLINK, TPLINK, etc limit remote viewing to a 5 mins per viewing session to limit the load on their servers.

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HIK-CONNECT - Limit to 5mins per viewing session
https://supportusa.hikvision.com/support/solutions/articles/17000128663-why-do-my-cameras-time-out-after-5-minutes-when-using-hik-connect

EZVIZ - Limit to 5mins per viewing session
https://support.ezviz.com/faq/article/Why-real-time-videos-and-playback-stop-automatically-after-5-minutes

TPLINK TAPO - Limit to 5 mins per viewing session
https://www.tp-link.com/sg/support/faq/2720/

TPLINK Vigi - Limit to 5 mins per viewing session
https://www.tp-link.com/my/support/faq/3709/

DLINK - Limit to 5 mins per viewing session
https://www.dlink.com/uk/en/support/faq/cameras-and-surveillance/mydlink/troubleshooting/camera/how-can-i-watch-my-cameras-live-video-without-a-time-limit


Arlo - Limit to 30 mins per viewing session.
https://kb.arlo.com/000062226/Why-has-the-Arlo-app-stopped-live-streaming