Onsite Services to Replace and Configure DVR for Remote Monitoring

Onsite services to replace and configure DVR at customer location for remote monitoring over internet.

Services

• Services Only. Equipment to be purchased separately.
  (You may wish to select IOC, ICS, ICW bundle for DVR packages  with installation/replacement)
• Schedule min 3 Working Days in Advance
• Office Hours Only
• Replacement of 1 x Existing DVR to New DVR.
  • Transfer of Existing Cameras Connection to New DVR
  • Connection of DVR to existing Monitor (if any)
  • Connection of DVR to existing Network Cable for internet viewing
• One Time Configuration of CCTV System and Internet Router for remote viewing
  • One Time Configuration of DVR for remote viewing
  • One Time Configuration of Internet Router for remote viewing
  • Customer to have Password to Internet Router/CCTV System on Hand.
• Does not include any troubelshooting of existing Cameras/Cabling.
  (Technician Deployed onsite might not have necessary troubleshooting equipment. Please highlight beforehand if your cameras are not functioning properly with your existing DVR)
• If services takes more than 1 hour due to no fault of Lakson, subsequent hour @ $100/hour.
  e.g. Stoppage of services requested by customer due to customers flow, locked room, no password to internet router/cctv system, customer requested for user training is not around, etc.

Support

• FAQ/Knowledgebase Support
• Online Ticketing/Return Phone Support after replacement
  (1 Month or period covered by your purchased equipment, whichever is longer)

More information on Equipment, Services, Support, Warranty