Frequently Asked Question

Using HIK-CONNECT Platform
Last Updated 10 months ago

To View, if you have HIK-CONNECT app installed, skip to step 3.

1. Go to AppStore/Playstore to search and download HIK-CONNECT App for your phone.

2. If you are unable to find HIK-CONNECT on Google Playstore due to certain restriction, go to https://appstore.hikvision.com/0yGe and download from there.

You can follow this guide on how to download and install on Android Phone

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3. Open HIK-CONNECT

4. Create your own account, click on register and create the account using your email/phone number.

5. If you already have an account that can view other systems, you have to use that account so that you can continue to view other systems tagged to the account.

6. Send us your existing/new account's email/phone number so that we can tag your system to your account.

7. Here's more guide to the system.

https://www.lakson.com.sg/ticket/kb/faq.php?id=137

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