Singtel Fibre Broadband Down (6 Dec 2016)

If you are having problem accessing your CCTV System remotely and you are using Singtel Fibre Broadband, do note that Singtel Fibre Broadband is currently (6 Dec 2016) not working in most area. You’ll not be able to access your CCTV System remotely as it require a working internet connection.

SINGAPORE: Telco Singtel said on Saturday (Dec 3) that some customers may be experiencing difficulties in accessing their fibre broadband services. It encouraged those affected who are also its mobile subscribers to use mobile broadband instead and that it will waive mobile data charges for today.

In a Facebook post at 9.43am, the company said: “Our engineers are working to resolve the problem. Thank you for your patience.”

In a subsequent update at 11.55am, the company said on Facebook that its engineers are still investigating the cause of the disruption. “Please bear with us as we try to resolve the problem,” it wrote.

In its 1.30pm update, Singtel said its engineers continue to work to resolve the broadband outage issue. In the meantime, it will waive mobile data charges for those affected on Saturday and apologised for the disruption.