Frequently Asked Question

HIKVISION Software Installation Links
Last Updated 2 months ago

There are quite a number of ways you can access your HIKVISION's system. You can either login through Web Browser at
Website : http://
Username :
Password :

PC (Internet Explorer) The first time you access through the webbrowser, it'll prompt you to install an web component. Please install. You'll be able to access it thereafter. You may need administrator rights to install the web component.

iMac (Safari)
Download and install the WebVideoPlugin first.
https://www.lakson.com.sg/dl/softwares/hikvision/WebVideoPlugin_V3.0.6.23.zip
This is the web plugin for Mac OS. After installation, you will be able to live view most of Hikvision DVR/IPC/Encoder on Safari for Mac.
After installation, you can use Safari on your iMac to access the site using the website as above.


Or you can use the software client available for multiple platforms.
Use This Version
PC (Full, English) : https://www.lakson.com.sg/dl/softwares/hikvision/iVMS-4200V3.5.0.4_E.zip
Mirrored (Manufacturere's site) :
https://www.hikvision.com/content/dam/hikvision/en/support/download/vms/ivms4200-series/software-download/iVMS-4200V3.5.0.4_E.exe

iVMS-4200 User manual :
https://www.lakson.com.sg/dl/softwares/hikvision/iVMS-4200-Client_User-Manual_V3.5.0.PDF

iMac : https://www.lakson.com.sg/dl/softwares/hikvision/iVMS-4200-2.0.0.12build20200423.pkg.zip
Mirrored (Manufacturere's site) :
https://www.hikvision.com/content/dam/hikvision/en/support/download/vms/ivms4200-series/software-download/iVMS-4200-2.0.0.12build20200423.pkg.zip

Mobile Devices (iVMS-4500) iPhone : https://itunes.apple.com/sg/app/ivms-4500-lite/id441697527?mt=8
iPad : https://itunes.apple.com/sg/app/ivms-4500-HD/id444917386?mt=8
Android Phone : https://play.google.com/store/apps/details?id=com.mcu.iVMS&hl=en
Android Tablet : https://play.google.com/store/apps/details?id=com.mcu.iVMSHD&hl=en


Mobile Devices (HIK-CONNECT)
iPhone : https://itunes.apple.com/sg/app/ivms-4500-lite/id441697527?mt=8
iPad : https://itunes.apple.com/sg/app/ivms-4500-HD/id444917386?mt=8
Android Phone : https://play.google.com/store/apps/details?id=com.mcu.iVMS&hl=en
Android Tablet : https://play.google.com/store/apps/details?id=com.mcu.iVMSHD&hl=en


Both HIK-CONNECT/iVMS-4500 works. HIK-CONNECT supports P2P Connection better while iVMS-4500 supports Direct Connection Better.

The settings required are
IP :
Port :
Username :
Password :
Here's the guide to add the site in your mobile devices.
https://www.lakson.com.sg/ticket/kb/faq.php?id=61


Other Versions (Older)
PC (Full, English) : https://www.lakson.com.sg/dl/softwares/hikvision/iVMS-4200(v2.7.2.4).zip
PC (Full, Multilingual) : https://www.lakson.com.sg/dl/softwares/hikvision/iVMS-4200(v2.7.1.9).zip
PC (Lite): https://www.lakson.com.sg/dl/softwares/hikvision/iVMS-4200Lite(v1.0.0.4).zip
(Lite Version Doesn't Support HiDDNS)
iMac : https://www.lakson.com.sg/dl/softwares/hikvision/V1.02.05.02-iVMS-4200.pkg.zip

If you are changing phone, you can also export and import the settings from your old phones to your new phones by generating and scanning in the QR Code.
Generating the QRCode settings
https://www.lakson.com.sg/ticket/kb/faq.php?id=115
Add in new settings by scanning QRCode on new handphone.
https://www.lakson.com.sg/ticket/kb/faq.php?id=5


VSPlayer For Playing back of downloaded clip
Player for video stream from Hikvision product, suitable for play, edit of the recorded video file and live view of RTSP stream.
https://www.lakson.com.sg/dl/softwares/hikvision/VSPlayerV7.4.1.zip (Windows)
https://www.lakson.com.sg/dl/softwares/hikvision/VSPlayerforMac.zip (Mac)

For the newer 960H and HD System, the downloaded video files are also playable with some common media player such as VLC Player.
http://www.videolan.org/
https://www.lakson.com.sg/dl/softwares/hikvision/player.zip (Older version, does not support 960H/HD System's backup video)

For the older models, use the following program to convert the clips to common media format.
https://www.lakson.com.sg/dl/softwares/hikvision/formatconverter_v4.1.0_1.zip
VSPlayer have also integrated conversion function.

DVR Manual
https://www.lakson.com.sg/dl/guides/HIKVISION_User_Manual_of_Turbo_HD_DVR.pdf


Other Tools (For Advance/Expert Users)
(No Support Available for These Tools)

SADP
Search Active Devices Protocol software is user-friendly and installation-free online
device search tool. It searches the active online devices within your subnet and
displays the information of the devices. You can also modify the basic network
information of the devices using this software.
https://www.lakson.com.sg/dl/softwares/hikvision/SADPTool_V3.0.0.16.zip

Storage and Network Calculator
The Storage and Network Calculator software can calculate the saving time and required disk space for the recorded video files, and the bandwidth for transferring the video streams. After adding the device with parameters, including channel name, channel number, video standard, scenarios complexity, resolution, frame rate, encoding mode, and recommended bitrate, you can get the related result automatically.
https://www.lakson.com.sg/dl/softwares/hikvision/Storage_and_Network_Calculator.zip

Remote Backup
Remote Backup software can back up the video files stored in the device and save the video files to the local disk. You can add the devices to the software and configure the backup settings. Then you can start backup manually, or set backup schedule and the backup will start automatically according to the schedule.
https://www.lakson.com.sg/dl/softwares/hikvision/RemoteNetBackup_v3.0.0.301.zip

Batch Configuration Tool
The Batch Configuration software can be used to configure the parameters of one or many devices, such as network, user, and exception parameters. And the software also provides other functions, like wiper control, editing password, restoring default settings, and batch upgrading.
https://www.lakson.com.sg/dl/softwares/hikvision/Batch_ConfigTool.zip

MFPlugins
Media Foundation player plug-in is a COM component developed based on Microsoft® Media Foundation® technology, and it can be used to extract, analyze and decode digital video/audio signals from Hikvision devices. Users can playback Hikvision format media files and streams via standard players such as Windows Media Player.
The OS has been tested: Win7/8/8.1 32/64 bit, Server 2008 R2, Server 2012.
https://www.lakson.com.sg/dl/softwares/hikvision/Hik_MFPlugins_Setup.zip

DSFilters
Directshow Filters player plug-in is a COM component developed based on Microsoft® DirectShow® technology, and it can be used to extract, analyze and decode digital video/audio signals from Hikvision devices. Users can playback Hikvision format media files and streams via standard players such as Windows Media Player.
The OS has been tested: Win7/Vista/XP 32/64 bit, Server 2003/2008.
https://www.lakson.com.sg/dl/softwares/hikvision/Hik_DSFilters_Setup.zip


Older Version iVMS-4200
PC (Lite): https://www.lakson.com.sg/dl/softwares/hikvision/iVMS-4200(v2.5.0.5)Lite.zip
PC (Full) : https://www.lakson.com.sg/dl/softwares/hikvision/iVMS-4200(v2.5.1.7).zip
https://www.lakson.com.sg/dl/softwares/hikvision/iVMS-4200(V2.3.1.3).zip
https://www.lakson.com.sg/dl/softwares/hikvision/iVMS-4200(V2.02.03.03).zip
iMAC : https://www.lakson.com.sg/dl/softwares/hikvision/V1.02.04.01-iVMS-4200.pkg.zip
(Older Version)
https://www.lakson.com.sg/dl/softwares/hikvision/v1.02.01.03-iVMS-4200(Mac10.10).rar 

(Older Version - Does not support 960H/HD System)
https://www.lakson.com.sg/dl/softwares/hikvision/EN-iVMS-4000(V2.04.01.03build111101).zip (IVMS-4000)
https://www.lakson.com.sg/dl/softwares/hikvision/ClientSoftware(v4.01).zip (Version 4.01) 

OLD DVR Manual (Prior to 2016 Models)
https://www.lakson.com.sg/dl/guides/HIKVISION_OLD_DVR_Manual_2010031214224920937.pdf

Web Plugin
https://www.lakson.com.sg/dl/softwares/hikvision/WebVideoPlugin_V3.0.6.23.zip 

VSPlayer
https://www.lakson.com.sg/dl/softwares/hikvision/VSPlayerV7.4.1.zip (Windows)
https://www.lakson.com.sg/dl/softwares/hikvision/VSPlayerForMac.zip (Mac) 

SADP
https://www.lakson.com.sg/dl/softwares/hikvision/SADPTool_V3.0.0.16.zip

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