Author Archives: lakson.com.sg

Support Ticketing System

Over the years, we had implement certain technology advancement to increase our productivity and efficient in meeting the needs of our customers. We had implemented and revised our support ticketing system over the last few years. We encourage customers to utilise our support ticketing system when they encounter any problem with the system that they have. […]

Hikvision Claims Top Position in World CCTV & Video Surveillance Market for Fourth Consecutive Year

July 16, 2015    According to the latest report from business information provider  IHS Inc. (NYSE: IHS), Hikvision has strengthened its position as the world’s leading CCTV and Video Surveillance Equipment company, the fourth year in a row that Hikvision has topped the list. The company’s dominant 16.3% total market share in terms of revenue is […]

CCTV Vendors Supported by our CMS (AHS) System

Our CMS doesn’t only work with system that we had installed since 2008. If you had your CCTV System installed by the following vendors, most likely our CMS system would support it. Click here to see how the system can help you. Supported Vendor’s System Ca-Me (Using Dahua System, Doesn’t Support People Counting/Power Cycle Monitoring) Choice […]

Case Study #888448

Customer : Bibimbap Outlet Reference No : #888448 Sympton : CCTV DVR Offline for > 3 Days. Customer didn’t opt for active monitoring, so monitoring is only done passively. Problem : Internet Router reset to factory default by Singtel. Resolution : Reconfigure Internet Router Others : When the CCTV system comes back online, the CMS also detected that the […]

Case Study #231011

Customer : Subway Outlet Reference No : #231011 Sympton : CCTV DVR Offline for > 3 Days Problem : Internet Router reset to factory default Resolution : Reconfigure Internet Router Benefits : Customer does not check on the CCTV system on a daily basis. The CMS pick up the problem before customer realise there is problem […]