Apple iPAD iOS 14.6 Update

For customer using iVMS-4500 HD on iPAD, take note of this before you upgrade the OS to iOS14.6 and above, otherwise you will not be able to export/import your existing devices.

IVMS-4500HD had been replaced by iVMS-4500 Lite and is no longer updated in the Apple App Store. iVMS-4500HD will not run on iOS14.6 and above.

Do this NOW if you are using iVMS-4500HD.

iVMS-4500 HD

Export all your current devices in iVMS-4500HD by generating QRCode for the devices in your app.
Here’s the guide on how to do it.
https://www.lakson.com.sg/ticket/kb/faq.php?id=169

Download and install the iVMS 4500 Lite app.
https://apps.apple.com/sg/app/ivms-4500-lite/id441697527

Import the devices you had backup using the QRCode
Here’s the guide.
https://www.lakson.com.sg/ticket/kb/faq.php?id=5

IMPORTANT !!!
Do the Export BEFORE you upgrade the iOS. Otherwise, you will not be able to run iVMS-4500HD anymore once the OS had been upgrade.

iVMS-4500HD app had been combined with the iVMS-4500 Lite app and is no longer updated for the newer version of the OS.

If you had updated it and iVMS-4500HD no longer run on your version iOS, you will need to follow this guide to manually key in the devices in the iVMS-4500 Lite, or scan the previous QRCode provided to you when the installation was done initially.
https://www.lakson.com.sg/ticket/kb/faq.php?id=61
Note that the initial QRCode will not be valid if you had change the hostname/username/password since.