Guide to Remove Malware from Infected AVTECH Devices

Visit AVTECH website (http://211.75.84.102/e_news/Security/Security.html) to see if there’s a firmware patch available for your model. If your model is not listed, it’s most likely an older model. Firmware patches will not be available. You’ll have to take the system offline before it is infected or replace it with another model. Check out our current replacement […]

AVTECH REPLACEMENT PROGRAMME

Security experts from Trend Micro discovered a new family of Linux malware, tracked as ELF_IMEIJ, targeting AVTech surveillance devices. If you are using AVTech equipment, you can do the following to protect your device, Never expose the web interface of any Avtech device to the internet, i.e. disable remote internet viewing of CCTV for all AVTech […]

AVTECH DVR Vulnerability (Severity: High)

Updates 20 March 2017 , 3:40pm AVTECH had just release firmware patches for their newer IP Cameras, NVR and TVI-DVR models. The flaw exist with almost all AVTECH equipment manufactured for the last 7 years. You have to patch your CCTV system or take if offline to avoid your system being infected with the malware. […]

Support Email Issues (23 Feb 2017)

We are experiencing some email issues from our email outgoing server (lakson.com.sg)  from 2017 Feb 22 around 11.30am. Support emails that originated from our Support Ticketing system may not be successfully delivered to your email account. We have temporary switched over to another email server (laksontech.com) amd Here’s the originating email from our support system. Do […]

HiDDNS Not Working (RESOLVED) – 22 Feb

HiDDNS/Hikvision DDNS/www.hik-online.com Problem Currently at 22 Feb 2017 3.20pm , The system is currently back online. We’ll continue to monitor it. Currently at 22 Feb 2017 3.20pm , Free DDNS Services provided by Hikvision is not working. If you have problem connecting remotely to your CCTV system, here are some temporary workaround. Use Direct IP Connection […]

Singtel Fibre Broadband Down (6 Dec 2016)

If you are having problem accessing your CCTV System remotely and you are using Singtel Fibre Broadband, do note that Singtel Fibre Broadband is currently (6 Dec 2016) not working in most area. You’ll not be able to access your CCTV System remotely as it require a working internet connection. SINGAPORE: Telco Singtel said on […]

HIKVISION Firmware Alert (V3.1.7 build 150515)

BRAND : HIKVISION MODEL : DS-7204HGHI-E1 FIRMWARE : V3.1.7 build 150515 ENCODING : V5.0 build 150430 HARDWARE : 0x3ee00 We had noticed a number of system running V3.1.7 build 150515 that have some stability issues. If you experience stability issues with your HIKVISION DVR of this model/firmware, upgrading the firmware to the latest version should resolve the […]

ProActive Warranty Launch Soon

First in the CCTV security industry, we will be launching our ProActive Warranty very soon. All business customers under current warranty will be automatically upgraded to our ProActive Warranty in phases once it’s launch. All new installation with onsite warranty will automatically be included in our ProActive Warranty services. What is ProActive Warranty ? For most equipment warranty, […]